We ship to UK addresses only.
Local delivery is usually same-day, but if your order is placed after 1300, your order may not arrive until the next day. Delivery is guaranteed to be delivered by the next day, however.
National delivery is at a flat rate per case/keg. All beer is sent out 'next-day'. But please allow up to 2 days for delivery, as some couriers can run into delays. You will be sent a tracking number and notice of despatch as soon as your beer is shipped.
You may return most new, unopened items within 10 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect item).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.